Baby Boots Australia respects your privacy and we are committed to protecting it.
This policy has been drafted having regard to Baby Boots Australia's obligations under the Privacy Act 1988 and the new National Privacy Principles (the Privacy Act). This Policy is a public document.
Your privacy is important to us
Baby Boots Australia takes its responsibility seriously; to protect your personal privacy and recognises that you have a right to control, and have access to, your personal information.
Baby Boots Australia only stores statistical information about you. We do not obtain any personal information unless you choose to give it to us. The types of information we may collect include referring sites, browser used, pages visited within the Baby Boots Australia website (www.babyboots.com.au) and other generic measures of user activity. This information is then used to measure the number of visitors to different areas of our site which assists in making our site more useful to users.
Using and disclosing your personal information
Baby Boots Australia will not use or disclose any information about you without your consent.
Baby Boots Australia membership types
Baby Boots Australia has 2 levels of 'membership' referred to as Customer Accounts and Affiliate Accounts.
Baby Boots Australia Customer Accounts
Baby Boots Australia offers a more rewarding and personalised customer experience for its Customers. Customers are required to register and login each time they place an order on the Baby Boots Australia website. They can also elect to have the website automate the login process each time the browser on an individual's computer is directed to the Baby Boots Australia website.
Baby Boots Australia is not responsible for the level of access Customers enable on their computers and/or the level of login automation they choose to opt for.
Baby Boots Australia does allow access to it's website without the need for membership. Users are still able to access most of the Baby Boots Australia content even if they choose not to become a Baby Boots Australia Customer. Access and/or interactivity to certain features of the website is however restricted to Customers only. This is typical for Customers choosing to store previous shopping experiences without wishing to re-enter information.
Baby Boots Australia reserves the right to terminate or remove any Customer Account at any time, without notice.
Baby Boots Australia Affiliate Accounts
Baby Boots Australia also offers Affiliate membership which requires registration with Baby Boots Australia before commission plans are enabled. Affiliates and their payment information are also covered by the Privacy terms detailed within this Agreement.
Baby Boots Australia reserves the right to deny any Affiliate membership application and/or terminate or remove any Affiliate account at any time, without notice.
Collecting personal information about you
When you engage in certain activities on this site, Baby Boots Australia may ask you to provide certain information about yourself by filling out and submitting an online form. Compliance with this request is optional (except in the case of buying, selling or trading where supply of information is mandatory to complete the transaction), as is the level in which you may choose to participate in any market research surveys available within our website. Baby Boots Australia only uses personal information to better understand your needs and interests and to provide you with a more personalised service.
There are two types of information we collect about you:
This is information that is associated with the personal details you have chosen to provide when applying for Baby Boots Australia membership. The accuracy of the information provided is outside of Baby Boots Australia's control. Baby Boots Australia's online forms are enabled with field verification technology, which is only used to validate the format of the data provided. Field verification technology cannot validate the accuracy of the data provided.
Baby Boots Australia understands that many people choose to create an alias as a means of identification when it comes to subscribing to particular types of membership. Baby Boots Australia will continue to refer to you by the name or alias that you have chosen, for as long as you choose not to update your personal profile. Baby Boots Australia does not collect information about you from other organisations or from websites outside of the Babyboots.com.au website. Baby Boots Australia will not disclose your name, email address, postal address or any other directly identifying information relating to you with any third parties, unless prior written consent has been granted.
This is information that is associated with usage and service operation and is not associated with a specific personal identity. Baby Boots Australia collects and analyses non-personal information to evaluate how visitors use our website.
Non-personal data collected may include the pages visited on the Baby Boots Australia website, unique URL's visited within babyboots.com.au, browser type and IP address. Most non-personal data is collected via the use of HTTP headers, cookies or other analysis technologies. The babyboots.com.au website uses web technologies for data analysis and personalisation services. Baby Boots Australia may also place adverts and banners on other websites that may use these web based technologies.
Should you decide that you do not want Baby Boots Australia to retain any personal or non-personal information, you can use the Preferences option on your browser program to remove all cookies and to set the browser option not to accept cookies in the future.
Securing your privacy
Several tools, policies and protocols have been used to safeguard the submission of information through the Baby Boots Australia website. Security measures have been integrated into the design, implementation and day-to-day functioning of the entire operating environment, as part of our continuing commitment to the security of electronic content and electronic transmission of information. All credit card payment information that is transmitted via the internet is encrypted using 128 bit encryption via Secure Socket Layer (SSL). Use of this technology ensures that your data can only read by the intended recipient. Should the data be intercepted by a 3rd party, the data's contents will remain unintelligible, unrecognisable and anonymous.
Baby Boots Australia strongly recommends that you do not divulge your password to anyone in an unsolicited phone call or email. Baby Boots Australia will never ask for your Customer login information by email. When you choose to leave the Baby Boots Australia website from a password protected area, it is always recommended that you log off from the browser page or otherwise exit the browser page.
Storage of your personal information
Baby Boots Australia will endeavour to take all reasonable steps to keep secure any information which is held about you. Baby Boots Australia stores all of its information on secure databases that are protected within controlled facilities. Baby Boots Australia staff and all contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Baby Boots Australia. Baby Boots Australia will not be held responsible for events arising from unauthorised access to your personal information. To assist in keeping your personal information secure, you must never divulge your login details to any other party. Please notify us immediately if there is any unauthorised use of your account or any other breach of security.
Unsolicited email commonly known as SPAM
Baby Boots Australia is a strong advocator against SPAM, and as such, Baby Boots Australia will not send unsolicited email without first asking you whether you wish to receive this information. Should you ever wish to cease receiving correspondence from Baby Boots Australia, please follow the instructions on how to remove yourself from our mailing list (this information is available on all Baby Boots Australia correspondence). Alternatively, you can login to your personal profile via the babyboots.com.au website and modify your profile accordingly. Should you choose to communicate your request to be removed from such a list using either email or use one of our personal contact forms, please allow seven days for this request to be processed.
You can access the information we keep about you
Personal information is only collected when you choose to login to the Baby Boots Australia website. If you login as a Baby Boots Australia Customer or Affiliate, you are able to access, change and update your membership profile at any time. Should you wish to access the information we hold, please contact us by using our Customer Feedback & Enquiry Form by clicking on the Contact Us link located on the top right hand side of this page. Please quote your User ID, Password and email address as well as the details of your request. We will endeavour to respond to your request within 30 days.
Baby Boots Australia and third party links
Baby Boots Australia provides links to third party websites that are not under the control of Baby Boots Australia. Subsequently, we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, Baby Boots Australia strongly recommends that you examine the terms and conditions of using their website.
What to do if you have a problem or question
Changes to our policies
Further information on privacy in Australia
For more information about privacy issues in Australia and protecting your privacy please visit the Australian Federal Privacy Commissioner's website.